Can We Help? +44 (0)1202 29 47 84

Delivery & Returns

Dancezie strive to provide all their customers with the best services, which is why we offer a range of delivery options including free UK delivery so you can choose what suits you best.

Our standard delivery cost is only £3.95 for all orders under £40.00, £4.95 for all orders over £40.00, and free for all order over £60.00. If the order is placed before 1pm on a working day we will try our very best to despatch your order the same day. Our standard delivery is estimated between 2-5 working days.

Dancezie offer a UK express delivery (24/48hours) for just £7.95, you will need to call your order through before 1pm on +44 (0)1202 294784 for this to apply.

Some of Dancezie's garments are made to measure, if you have a bespoke garment in your order please allow between 5-10 days before despatch, we will send you confirmation when your order is ready to be sent, the same postage fees will apply as previously mentioned.

Dancezie also offer Europe and worldwide delivery, estimating around 5 - 10 working days, please see our postage fees below: 

Destination Purchase Value Delivery Charge
United Kingdom Over £60.00 Free
  Up to £60.00 £4.95
  Up to £40.00 £3.95
European Union excl UK Up to £20.00 £8.45
  Up to £60.00 £11.45
  All higher orders £16.45
Other Europe excl EU Up to £20.00 £8.45
  Up to £60.00 £11.45
  All higher orders £16.45
North America Up to £5.00 £10.45
  Up to £15.00 £16.45
  Up to £50.00 £18.45
  Up to £100.00 £20.95
  All higher orders £25.95
Rest of the World Up to £5.00 £10.45
  Up to £15.00 £16.45
  Up to £50.00 £18.45
  Up to £100.00 £20.45
  Up to £200.00 £25.95
  Up to £300.00 £35.95
  All higher orders £49.95


Please make sure that you are returning it to us in the condition you have recieved it, unworn, in the correct packaging, with the labels attached, and with no markings, to allow us to either exchange, or refund the cost. As a valued customer, Dancezie really want to make sure you are 100% happy with your order, therefore if you feel the need to change size, colour, or to return the item you can without any hassle.

Dancezie do not cover postage fees for returning goods, please make sure you pay the correct amount needed, and that you send the items recorded delivery so it can be tracked, we cannot be held responsible for any packages we do not recieve.

 Please send your package with the returns slip filled out within 14 days of reciept to:

 Dancezie

Returns department
10 The Triangle,
Bournemouth,
Dorset, 
BH2 5RY,
UK

 We will send you confirmation as soon as we have recieved it, please not exchanges and refunds can take up to 14 days to process.

We cannot exchange or refund underwear garments, for example Unders & Overs camisoles, briefs, dance supports etc, and any dance tights due to hygiene reasons. Bespoke garments cannot be returned unless faulty. These will need to be returned within 7 days, in which case we will do our best to mend as soon as possible and then will return to you. We recceommend that if you have any queries with your bespoke garment that you contact us immediatly to discuss and arrange further for any alterations.