Can We Help? +44 (0)1202 29 47 84

TERMS AND CONDITIONS:

This website is owned and operated by Dancezie. Dancezie is a company registered in England, whose registered office is at 10 The Triangle, Bournemouth, Dorset, BH2 5RY, UK. Our registered VAT number is 504120314. Unless we say otherwise, we use the terms "Dancezie", "we", “our” and "us" on this website to refer to Dancezie (including throughout the website terms and conditions, and returns policy).

If you want to contact us at all, whether about our products, services, this website, any of our terms and conditions or otherwise, then please email visit our contact us via email, telephone, or via post:

 

Dancezie

10 The Triangle,

Bournemouth,

Dorset, 

BH2 5RY,

UK

 

dancezie@hotmail.co.uk

 

+44 (0)1202 294784

The website terms and conditions apply to your use of the Dancezie website at www.dancezie.co.uk. You must read these Website Terms carefully, and we recommend that you print and keep a copy for your future reference. By accessing, browsing, using or registering with the Website, you confirm that you have read, understood and agree to these terms and conditions in their entirety. If you do not agree to these Website Terms in their entirety, you must not use this Website.


Privacy Policy


These Website Terms supplement (and are in addition to) the terms of our Privacy Policy. Our Privacy Policy explains what personal information we collect about you when you use the Website. Please note that when you agree to these Website Terms you shall be deemed also to have read, understood and agreed to our Privacy Policy in its entirety.


Dancezie is committed to respecting the privacy rights of visitors to its website. This privacy policy explains how we collect, store and use personal data about you when you browse www.dancezie.co.uk, shop with us or otherwise provide your personal data to us.  It provides you with details about the types of personal data that we collect from you, how we use your personal data and the rights you have to control our use of your personal data. 

We respect your right to privacy and will only process personal data you provide to us in accordance with the Data Protection Act 1998.

If you have any questions about how we collect, store and use personal data, or if you have any other privacy-related questions, please contact us via details mentioned previously. When contacting us, please remember to quote your name and contact details along with any Dancezie account number or correspondence reference you may have.We do not and will not knowingly collect information from any unsupervised person under the age of 18.  If you are under the age of 18, you must not use this Website or submit any personal data to us unless you have the consent of, and are supervised by, a parent or guardian.
 

When you make purchases from Dancezie (including purchases made in-store, over the phone) we may collect the following personal data about you:

 

  • your name
  • your billing and delivery postal addresses, phone, and e-mail details
  • where you have registered with us, your user name and password
  • where you place an order with us, your payment card details
  • your communication and shopping preferences
  • your browsing and online shopping activities
  • your date of birth
  • which dance school or organization you belong to or support

    Dancezie may collect, store and process your personal data:

 

  • to make this Website available to you and to provide you with content which is tailored to your individual tastes
  • to maintain any registered account that you hold with us
  • with your agreement, to contact you (including by SMS and e-mail) about promotional offers and products and services which we think may interest you and for customer satisfaction and market research purposes
  • to provide our goods and services to you and for associate purposes, including verifying your identity
  • for research, analysis, testing, monitoring, risk management and administrative purposes
  • for any related purposes, or where we have a legal right or duty to use or disclose your information (including for crime and fraud preventation and related purposes).

 

Except as set out in this privacy policy, we will not disclose, sell or rent your personal data to any third party.

Dancezie give you the ability to control whether or not to receive e-mail newsletters. To unsubscribe from an email newsletter, please click the unsubscribe link at the bottom of any email newsletter you have received from Dancezie. To stop text alerts, please follow the stop instructions at the bottom of any text alert you have received from Dancezie.

If you have agreed that we can contact you for marketing purposes we may send you emails and other communications relating to products and services which we think will be of interest and relevance to you as an individual.  We do this by monitoring the browsing and online shopping habits of customers and providing them with information on products they have viewed and related products. 

 

Password/account security

You are responsible for maintaining the confidentiality of your password and account and any activities that occur under your account. Dancezie shall not be liable to any person for any loss or damage which may arise as a result of any failure by you to protect your password or account.

 

Cookie Policy

 

This website uses cookies to collect information.  Cookies are small data files which are placed on your computer or other mobile or handheld device (such as smart ‘phones or ‘tablets’) as you browse this website.  They are used to ‘remember’ when your computer or device accesses this website.  The cookies are essential to the effective operation of our website and to enable to you shop with us online.  Cookies are also used to tailor the products and services offered and advertised to our customers, both on this website and elsewhere.
Some cookies collect information about browsing and purchasing behavior by people who access this website via the same computer or device. This includes information about pages viewed, products purchased and the customer journey around a website.  We do not, however, use cookies to collect or record information on users’ name, address or other contact details.

Security:

Please note that we cannot guarantee the security of any personal data that you transfer over the Internet to us. If you are using a computer or terminal in a public location, we recommend that you always log out and close the website browser when you complete an online session for your security. In addition we recommend that you take the following security measures to enhance your online safety:

 

  • Keep your account passwords private. Remember, anybody who knows your password may access your account.
  • When creating a password, use at least 8 characters. A combination of letters and numbers is best. Do not use dictionary words, your name, email address, or other personal data that can be easily obtained. We also recommend that you frequently change your password.
  • Avoid using the same password for multiple online accounts.

 

We will never ask you to confirm any account or credit card details via email. If you receive an email claiming to be from dancezie.co.uk asking you to do so, please ignore it and do not respond.

 

You have the following rights:

 

  • the right to ask what personal data that we hold about you at any time
  • the right to ask us to update and correct any out-of-date or incorrect personal data that we hold about you
  • the right to opt out of any marketing communications that we may send you.

If you wish to exercise any of the above rights, please contact us using the contact details specified above.  However, if you wish to unsubscribe from e-mail marketing communications that we send you, you can most easily do this by clicking on the unsubscribe link at the bottom of any e-mail newsletter we have sent to you.

Your use of this Website

You must only use this Website for lawful purposes, and you must not use it in a way that infringes the rights of anyone else or that restricts or inhibits anyone else's enjoyment of the Website.


You may use, download and print content on the Website solely for your own personal purposes. Other than for your own personal use, you may not without our prior written consent:

 

  • copy, reproduce, use or otherwise deal with any content on the Website;
  • modify, distribute or re-post any content on the Website for any purpose;
  • reproduce, crawl, frame, link to or deep-link into this Website on or from any other website;
  • use the content of the Website for any commercial exploitation whatsoever.

If you are a corporate customer and would like to request permission to use photography or other content from our website for corporate use, please contact us with the above detail.


Use of this Website from outside the UK

 

Dancezie do take orders internationally, those who choose to access this Website from locations outside the UK or place orders for delivery to locations outside the UK are responsible for compliance with local laws if and to the extent local laws are applicable.

 

Delivery & Returns policy

 

Dancezie strive to provide all their customers with the best services, which is why we offer a range of delivery options including free UK delivery so you can choose what suits you best.

Our standard delivery cost is only £3.95 for all orders under £40.00, £4.95 for all orders over £40.00, and free for all order over £60.00. If the order is placed before 1pm on a working day we will try our very best to despatch your order the same day. Our standard delivery is estimated between 2-5 working days.

Dancezie offer a UK express delivery (24/48hours) for just £7.95, you will need to call your order through before 1pm on +44 (0)1202 294784 for this to apply.

Some of Dancezie's garments are made to measure, if you have a bespoke garment in your order please allow between 5-10 days before despatch, we will send you confirmation when your order is ready to be sent, the same postage fees will apply as previously mentioned.

 

Dancezie also offer Europe and worldwide delivery, estimating around 5 - 10 working days, please see our postage fees below:

 

Destination

Purchase Value

Delivery Charge

United Kingdom

Over £60.00

Free

 

Up to £60.00

£4.95

 

Up to £40.00

£3.95

European Union excl UK

Up to £20.00

£8.45

 

Up to £60.00

£11.45

 

All higher orders

£16.45

Other Europe excl EU

Up to £20.00

£8.45

 

Up to £60.00

£11.45

 

All higher orders

£16.45

North America

Up to £5.00

£10.45

 

Up to £15.00

£16.45

 

Up to £50.00

£18.45

 

Up to £100.00

£20.95

 

All higher orders

£25.95

Rest of the World

Up to £5.00

£10.45

 

Up to £15.00

£16.45

 

Up to £50.00

£18.45

 

Up to £100.00

£20.45

 

Up to £200.00

£25.95

 

Up to £300.00

£35.95

 

All higher orders

£49.95

 

Please make sure that you are returning it to us in the condition you have recieved it, unworn, in the correct packaging, with the labels attached, and with no markings, to allow us to either exchange, or refund the cost. As a valued customer, Dancezie really want to make sure you are 100% happy with your order, therefore if you feel the need to change size, colour, or to return the item you can without any hassle.

Dancezie do not cover postage fees for returning goods, please make sure you pay the correct amount needed, and that you send the items recorded delivery so it can be tracked, we cannot be held responsible for any packages we do not recieve.

 

Please send your package with the returns slip filled out within 14 days of reciept to:

 

Dancezie

Returns department

10 The Triangle,

Bournemouth,

Dorset, 

BH2 5RY,

UK

 

We will send you confirmation as soon as we have recieved it, please not exchanges and refunds can take up to 14 days to process.

We cannot exchange or refund underwear garments, for example Unders & Overs camisoles, briefs, dance supports etc, and any dance tights due to hygiene reasons. Bespoke garments cannot be returned unless faulty. These will need to be returned within 7 days, in which case we will do our best to mend as soon as possible and then will return to you. We recceommend that if you have any queries with your bespoke garment that you contact us immediatly to discuss and arrange further for any alterations.

 

Ownership of rights

All rights, including copyright and other intellectual property rights, in and to this Website are owned by or licensed to Dancezie.

Accuracy of content


To the extent permitted by applicable law, Dancezie disclaims all representations and warranties, express or implied, that content or information displayed in or on this Website is accurate, complete, up-to-date and/or does not infringe the rights of any third party.
The views expressed in user generated content are the opinions of those users and do not represent the views, opinions, beliefs or values of Dancezie.


Damage to your computer or other device

Dancezie uses reasonable efforts to ensure that this Website is free from viruses and other malicious or harmful content. However, we cannot guarantee that your use of this Website (including any content on it or any website accessible from it) will not cause damage to your computer or other device. It is your responsibility to ensure that you have the right equipment (including antivirus software) to use the Website safely and to screen out anything that may damage or harm your computer or other device. Except where required by applicable law, Dancezie shall not be liable to any person for any loss or damage they suffer as a result of viruses or other malicious or harmful content that they access from or via the Website.

Exclusions of liability

 

We exclude all representations, warranties, conditions and terms (whether express or implied by statute, common law or otherwise) to the fullest extent permitted by law. We accept no liability for any losses or damages which are not reasonably foreseeable arising out of or in connection with these Website Terms or your use of the Website.

Except to the extent required by applicable law, Dancezie shall not be liable to any person for any loss or damage which may arise from the use of or reliance on any content or information displayed in or on this Website.

These exclusions shall be governed by and construed in accordance with English law. If any provision of these disclaimers and exclusions shall be unlawful, void or for any reason unenforceable then that provision shall be deemed severable and shall not affect the validity and enforceability of the remaining provisions.

Nothing in these Website Terms shall exclude or limit our liability for personal injury or death caused by our negligence. In addition, these Website Terms shall not limit or exclude any other liability that we are not permitted to limit or exclude under applicable law.

 

Entire Agreement

These Website Terms (including, where applicable, our Privacy Policy, our General Terms and Conditions, and our Returns policy, set out the entire agreement between you and us and supersede any and all prior terms, conditions, warranties and/or representations to the fullest extent permitted by law.


Changes to these Website Terms

We reserve the right to change and update these Website Terms from time to time and recommend that you revisit this page regularly to keep informed of the current Website Terms that apply to your use of the Website. By continuing to access, browse and use this Website, you will be deemed to have agreed to any changes or updates to our Website Terms.